Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our baking services, process orders, communicate with you about your orders and our services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using WiseBakes services, you accept and agree to be bound by the terms and provision of this agreement.

Order and Payment Terms

All orders are subject to acceptance by WiseBakes. Payment is required at the time of order placement. Custom orders require a 50% deposit with the balance due upon pickup or delivery.

Cancellation Policy

Orders may be cancelled up to 48 hours before the scheduled pickup or delivery time. Custom cake orders require 72 hours notice for cancellation. Deposits for cancelled custom orders are non-refundable.

Delivery Terms

Delivery is available within our service area for an additional fee. Delivery times are estimates and may vary due to traffic and weather conditions.

Limitation of Liability

WiseBakes shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

Contact Information

For questions regarding these terms, please contact us at [email protected].

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Disclaimer

Last Updated: January 1, 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, WiseBakes excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, and soy. Please inform us of any allergies when placing your order. We cannot guarantee that our products are allergen-free.

Product Variations

Due to the handcrafted nature of our products, actual items may vary slightly from photographs. We strive to match custom designs as closely as possible but cannot guarantee exact replication.

Perishable Products

Our baked goods are perishable and should be consumed within recommended timeframes. Proper storage instructions will be provided with your order.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites.

Contact Us

If you have any questions about this disclaimer, please contact us at [email protected].